02179nam a2200289 i 4500 CSPC 20250717110351.0 250716s2023 000 0 eng d 9798218962869 CSPC CSPC eng rda 658.4032 Ii1f Iinuma, Brian, author. The future is here : artificial intelligence for enterprise resource planning (ERP) and customer relationship management (CRM) / Brian Iinuma and Eric Klauss. [Place of publication not identified] : Strategic Systems Group Inc., 2023. 171 pages ; 23 cm. rdacontent text rdamedia unmediated rdacarrier volume Introduction -- The rise of intelligent ERP: how AI is transforming enterprise resource planning -- AI-powered analytics: using data to drive business growth and innovation -- From inventory management to predictive maintenance: how AI is revolutionizing supply chain management -- Maximizing efficiency and productivity: the role of AI in workforce management -- Real-time decision making: leveraging machine learning to improve business operations -- AI security: protecting your ERP system from cyber threats and data breaches -- The future of customer engagement: how AI is changing the game -- Intelligent customer insights: leveraging AI to build stronger customer relationships -- Personalization at scale: how AI is transforming marketing and sales -- From chatbots to voice assistants: using AI to enhance the customer experience -- AI-powered customer service: improving satisfaction and loyalty -- The ethics of AI in customer relationship management: balancing innovation and responsibility -- Conclusion. Artificial intelligence Business applications. Enterprise resource planning Data processing. Customer relations Data processing. Customer relationship management systems. Klauss, Eric, author. ddc 0 BK 658.4032 Ii1f CIR 2023 0 0 ddc 0 0 CSPC CSPC CIR 2025-07-16 0 CIR 658.4032 Ii1f 2023 029781 2025-07-16 16:44:14 1-1 2025-07-16 BK 29761 29761