TY - BOOK AU - Stubbing,Amy TI - Data-driven decisions : : a practical toolkit for library and information professionals SN - 9781783304783 AV - Z678 .S78 2022 U1 - 025.1 PY - 2022/// CY - London : PB - Facet Publishing, KW - Library administration KW - Decision making KW - Information resources management KW - Quantitative research KW - Data mining N1 - Includes bibliographical references and index; Part 1. Background -- Introduction -- Using the toolkit -- Part 2. The toolkit -- Step 1: Identify -- Step 2: Collect -- Step 3: Map -- Step 4: Analyse -- Step 5: Act -- Step 6: Review -- Part 3. Going further -- Moving from a transactional service using data -- Collection mapping for collection management -- User experience and qualitative data -- Alternative data sources: using digital and social media to inform management decisions in your library -- Starting from scratch: building a data culture at the University of Westminster -- Back to the drawing board: how data visualisation techniques informed service delivery during the COVID-19 pandemic. N2 - "This book guides readers from the very start of their journey in discovering data and all its uses to implementing data collection, analysis and review for decision making and service development." ER -