a practical toolkit for library and information professionals Stubbing, Amy creator author. text bibliography -uk 2022 monographic eng

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xvi, 180 pages : illustrations ; 24 cm. "This book guides readers from the very start of their journey in discovering data and all its uses to implementing data collection, analysis and review for decision making and service development." Part 1. Background -- Introduction -- Using the toolkit -- Part 2. The toolkit -- Step 1: Identify -- Step 2: Collect -- Step 3: Map -- Step 4: Analyse -- Step 5: Act -- Step 6: Review -- Part 3. Going further -- Moving from a transactional service using data -- Collection mapping for collection management -- User experience and qualitative data -- Alternative data sources: using digital and social media to inform management decisions in your library -- Starting from scratch: building a data culture at the University of Westminster -- Back to the drawing board: how data visualisation techniques informed service delivery during the COVID-19 pandemic. Amy Stubbing. Includes bibliographical references and index. Library administration Decision making Information resources management Decision making Quantitative research Data mining Z678 .S78 2022 025.1 St933d 9781783304783 CSPC 250715 20250716160945.0 eng