TY - BOOK AU - Magpantay,Don M. AU - Matias,Augusto R. AU - Vizconde,Angelie Marie L. TI - Strategic management in tourism and hospitality w/ total quality-management / SN - 9786218179547 U1 - 658.4012 PY - 2023/// CY - Manila : PB - EDRIC Publishing House, KW - Strategic planning KW - Tourism KW - Management KW - Hospitality industry KW - Total quality management N1 - Includes bibliographical references; The nature of strategic planning -- The business vision and mission -- Analyzing a company's external environment -- Analyzing a company's resources and competitive position -- Crafting a strategy: the quest for competitive advantage -- Strategy analysis and choice -- Executing the strategies: management and operations issues -- Executing the strategies: marketing, finance/accounting, R&D, and mis issues -- Corporate governance and ethics -- Total quality management systems: hospitality and tourism management. ER -