Hotel housekeeping training manual / edited Yaduraj Choudhary. - viii, 321 pages ; 24 cm.

Includes bibliographical references and index.

Introduction to hotel: services and facilities -- Hotel housekeeping departments -- Organization of a lodging establishment -- Housekeeping and cleaning management and floor sealers -- Job specifications of housekeeping staff -- Management style in the hospitality industry -- Staffing housekeeping positions -- Managing customer interactions -- Role of housekeeping control desk -- Housekeeping operations -- Attributes and qualities of housekeeping staff -- Maintenance department.

9789393884459


Hotel housekeeping management.

647.94 / H797