Thompson, Patricia editor. Clark, Wilson editor. text bibliography nyu 2015 monographic eng

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xi, 210 pages ; 25 cm. Case study on improving quality management of W company's new product development project -- Statistical analysis of process monitoring data for software process improvement and its application -- Quality enhancement of corporate management systems: an overview of best management practices -- Service quality dimensions in the banking industry and its effect on customer satisfaction -- The strategic approach of total quality and their effects on the public organization -- Quality function deployment in continuous improvement -- ISO 14001: motivations and benefits in the Italian metal industry The criticality of quality management in building corporate resilience -- Organizational service orientation as a quality predicator in services. edited by Patricia Thompson and Wilson Clark. Includes bibliographical references and index. Quality control Statistical methods TS156 658.4013 F962 9781680950281 CSPC 250519 20250519142540.0 eng