01718nam a2200277 i 4500 CSPC 20250519142540.0 250519s2015 nyu b 001 0 eng d 9781680950281 CSPC CSPC eng rda TS156 658.4013 F962 Fundamentals of quality control and improvement / edited by Patricia Thompson and Wilson Clark. New York, NY : Delve Publishing, 2015. xi, 210 pages ; 25 cm. text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references and index. Case study on improving quality management of W company's new product development project -- Statistical analysis of process monitoring data for software process improvement and its application -- Quality enhancement of corporate management systems: an overview of best management practices -- Service quality dimensions in the banking industry and its effect on customer satisfaction -- The strategic approach of total quality and their effects on the public organization -- Quality function deployment in continuous improvement -- ISO 14001: motivations and benefits in the Italian metal industry The criticality of quality management in building corporate resilience -- Organizational service orientation as a quality predicator in services. Quality control Statistical methods. Thompson, Patricia, editor. Clark, Wilson, editor. ddc 0 BK 658.4013 F962 CIR 2015 0 0 ddc 0 0 CSPC CSPC CIR 2025-05-19 0 CIR 658.4013 F962 2015 029571 2025-05-19 00:00:00 1-1 2025-05-19 BK 29624 29624