Buenaventura, John Paul,

Professional development and applied ethics / John Paul Buenaventura, [and 2 others]. - x, 208 pages : illustrations ; 23 cm.

Includes bibliographical references.

Professional development -- How to be an effective and productive team member -- Effective time management -- Preparing to step up to a management role -- Working with a mentor -- Creative problem solving -- Developing the ability to influence others -- Making effective presentations -- Conflict management skills -- Persuasive communication skills -- Getting comfortable in public speaking -- Cultural competence -- Diversity and inclusion in the workplace -- How to express appreciation to co-workers.

This course is designed to improve the ability of students to describe their accomplishments and sell their ideas in situations like professional networking, company meetings, public speaking, presentations and interviews. It particularly emphasizes verbal communication and preparations, It will also equip students with knowledge on cultural competence, diversity and inclusion in the hospitality and tourism sector.

9789719655077


Personal development--Self-assessment.
Professional development.
Career development.
Ethics.

658.45 / B862p