<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" version="3.1" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-1.xsd">
  <titleInfo>
    <nonSort>The </nonSort>
    <title>definitive executive assistant and managerial handbook</title>
    <subTitle>leadership for PAs, executive assistants, senior administrators and office managers</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>France, Sue</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
    <role>
      <roleTerm type="text">author.</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">handbook</genre>
  <genre authority="fast">Handbooks and manuals.</genre>
  <genre authority="lcgft">Handbooks and manuals.</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">enk</placeTerm>
    </place>
    <dateIssued encoding="marc">2022</dateIssued>
    <copyrightDate encoding="marc">2022</copyrightDate>
    <edition>Second edition.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xiv, 303 pages ; 24 cm graphs ;</extent>
  </physicalDescription>
  <tableOfContents>The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective office based and virtual teams to success -- Employee experience from recruitment to performance -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change, resilience and brain power</tableOfContents>
  <note type="statement of responsibility">Sue France.</note>
  <note>Previous edition: 2012.</note>
  <note>Includes index</note>
  <subject authority="lcsh">
    <topic>Administrative assistants</topic>
    <topic>Handbooks, manuals, etc</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Secretaries</topic>
    <topic>Handbooks, manuals, etc</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Office management</topic>
    <topic>Handbooks, manuals, etc</topic>
  </subject>
  <subject authority="fast">
    <topic>Administrative assistants</topic>
  </subject>
  <subject authority="fast">
    <topic>Office management</topic>
  </subject>
  <subject authority="fast">
    <topic>Secretaries</topic>
  </subject>
  <classification authority="lcc">HF5547.5 .F688 2022</classification>
  <classification authority="ddc" edition="23">651.3 F815d</classification>
  <relatedItem type="otherFormat" displayLabel="ebook version :"/>
  <identifier type="isbn">9781398602465</identifier>
  <identifier type="isbn">1398602485</identifier>
  <identifier type="isbn">9781398602489</identifier>
  <identifier type="isbn">1398602469</identifier>
  <identifier type="isbn" invalid="yes"/>
  <identifier type="lccn">2021947856</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg">UKMGB</recordContentSource>
    <recordCreationDate encoding="marc">210924</recordCreationDate>
    <recordChangeDate encoding="iso8601">20250310164311.0</recordChangeDate>
    <recordIdentifier source="CSPC">22252786</recordIdentifier>
    <languageOfCataloging>
      <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
    </languageOfCataloging>
  </recordInfo>
</mods>
