03878cam a22003858i 450000100090000000300050000900500170001400800410003101000170007202000310008904000290012004200080014905000230015708200190018010000370019924501220023626300090035826400560036730000270042333600260045033700280047633800270050450400510053150507340058252015670131665000240288365000330290765000290294077601630296990600450313294200420317795201340321995201220335399900170347521715592CSPC20251107104622.0200911s2021    nyu      b    001 0 eng    a  2020041486  a9780367534288q(paperback)  aDLCbengerdacDLCdCSPC  apcc00aHM1111b.G734 202100a302bG830e2231 aGreene, John O.,d1954-eauthor.10aEssentials of communication skill and skill enhancement :ba primer for students and professionals /cJohn O. Greene.  a2102 1aNew York, NY ;aAbingdon, Oxon :bRoutledge,c2021.  ax, 164 pages ;c23 cm.  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references and index.0 aThe communication skills paradox -- Some names for things you already "know" -- The nature of communication skill and communication competence -- Assessment of communication skills and related constructs -- The course of communication-skill acquisition -- Designing communication-skill training programs -- Understanding communication performance deficits: the role of ability and motivation -- A second look at communication performance deficits: the role of behavioral production processes -- Yet another look at communication performance deficits: the role of affect and arousal -- The "transfer problem" (and why communication skills training may not "take") -- Communication skills and human connection in evolving contexts.  a"For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others. Predicated on four simple notions-that communication can be done well or poorly, that communication skills matter, that people differ in those skills, and that those skills can be improved-the book helps readers identify and enhance their own communication strengths and address weaknesses, assess the communication skills of others, and coach others to improvement. Written in an accessible style, chapter highlights include an engaging review of the research on the practical implications of communication skills in our professional and personal lives. The nature of communication skill and issues in skill assessment are examined. Particular attention is given to understanding sources of communication-skill deficits and the design of effective communication-skill training programs. A final chapter examines the roles of technology, cross-cultural interaction, and aging as they relate to communication skill. This book is written for students and professionals in fields such as human resources, sales, training, counseling, customer relations, education, healthcare, and the ministry, with application for courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education levels"--cProvided by publisher. 0aSocial interaction. 0aInterpersonal communication. 0aInterpersonal relations.08iOnline version:aGreene, John O., 1954-tEssentials of communication skill and skill enhancementdNew York : Routledge, 2021.z9781003083450w(DLC) 2020041487  a7bcbccorignewd1eecipf20gy-gencatlg  2ddccBKe23h302iG830ekCIRm2021n0  00102ddc4070aCSPCbCSPCcCIRd2025-02-21l1oCIR 302 G830e 2021p029024r2025-04-11 10:50:26s2025-03-06t1-2w2025-02-21yBK  00102ddc4070aCSPCbCSPCcCIRd2025-10-28l0oCIR 302 G830e 2021p030622r2025-10-28 09:16:29t2-2w2025-10-28yBK  c28902d28902