03188cam a22004218i 4500 22066080 CSPC 20250715095519.0 210604s2022 enk b 001 0 eng 2021021754 9781032122540 (paperback) DLC eng rda DLC CSPC pcc HD30.2 .B475 2022 004.0684 B467m 23 Beulen, Erik, author. Managing IT outsourcing Managing information technology outsourcing / Erik Beulen and Pieter M. Ribbers. Third edition. 2210 Abingdon, Oxon ; New York, NY : Routledge, 2022. vi, 247 pages ; 23 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references and index. Market trends in information technology outsourcing -- Theoretical foundation -- Changing business models -- IT strategy and IT sourcing -- IT services: demand and supply -- Information technology innovation and outsourcing -- Transitions and contracts -- Governance of IT outsourcing -- Governance factors -- Contracting and managing agile software development and DevOps -- Compliance -- Looking forward. "For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike"-- Provided by publisher. Information technology Management. Contracting out. Electronic data processing departments Contracting out. Ribbers, Pieter, author. Online version: Beulen, Erik. Managing information technology outsourcing Third edition. Abingdon, Oxon ; New York, NY : Routledge, 2022 9781003223788 (DLC) 2021021755 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 23 004.0684 B467m CIR 2022 0 0 0 ddc 0 0 CSPC CSPC CIR 2024-12-16 0 CIR 004.0684 B467m 2022 028581 2024-12-16 10:02:50 1-2 2024-12-16 BK 0 0 ddc 0 0 CSPC CSPC CIR 2025-07-15 0 CIR 004.0684 B467m 2022 029677 2025-07-15 09:56:29 2-2 2025-07-15 BK 28575 28575