TY  - BOOK
AU  - Heath,Dan
TI  - Upstream : : the quest to solve problems before they happen / 
SN  - 9781982134723
AV  - HD30.23 .H396 2020 
U1  - 658.403 23
PY  - 2020///
CY  - New York : 
PB  - Avid Reader Press
KW  - Problem solving
KW  - Organizational behavior
KW  - Social psychology
KW  - Success in business
KW  - Decision making
KW  - Self-help publications
N1  - Includes bibliographical references and index; The three barriers to upstream thinking -- Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- Seven questions for upstream leaders -- How will you unite the right people -- How will you change the system -- Where can you find  a point of leverage -- How will you get early warning of the problem -- How will you know you're succeeding -- How will you avoid doing harm-- Who will pay for what does not happen -- The chicken little problem: distant and improbable -- You Upstream.
ER  -