the quest to solve problems before they happen the quest to solve problems before they happen Heath, Dan 1973- creator author. text Self-help publications. nyu 2020 First Avid Reader Press hardcover edition monographic eng

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ix, 308 pages : illustrations ; 23 cm. The three barriers to upstream thinking -- Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- Seven questions for upstream leaders -- How will you unite the right people -- How will you change the system -- Where can you find a point of leverage -- How will you get early warning of the problem -- How will you know you're succeeding -- How will you avoid doing harm-- Who will pay for what does not happen -- The chicken little problem: distant and improbable -- You Upstream. Dan Heath. Includes bibliographical references and index. Problem solving Organizational behavior Social psychology Success in business Decision making HD30.23 .H396 2020 658.403 H351u 9781982134723 CSPC 231218 20240103150621.0 eng