Heath, Dan, 1973-

Upstream : the quest to solve problems before they happen / Up-stream : the quest to solve problems before they happen Dan Heath. - First Avid Reader Press hardcover edition - ix, 308 pages : illustrations ; 23 cm.

Includes bibliographical references and index.

The three barriers to upstream thinking -- Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- Seven questions for upstream leaders -- How will you unite the right people -- How will you change the system -- Where can you find a point of leverage -- How will you get early warning of the problem -- How will you know you're succeeding -- How will you avoid doing harm-- Who will pay for what does not happen -- The chicken little problem: distant and improbable -- You Upstream.

9781982134723


Problem solving.
Organizational behavior.
Social psychology.
Success in business.
Decision making.


Self-help publications.

HD30.23 / .H396 2020

658.403 / H351u