Fundamentals in lodging operations /
Rene D. Osorno and Grayfield T. Bajao.
- v, 127 pages ; 26 cm.
Includes bibliographical references and index.
History of the hospitality industry ,-- Definition of history and its characteristics -- Meaning of hospitality and hospitality industry -- Various department in the hotel industry -- Hotel management structure -- Types of lodging accommodations -- Hotel management and principles -- The front office department -- The housekeeping department -- The food and beverage department -- The sales and marketing department -- The human resource department -- The accounting department -- The administrative department -- Hotel management terminologies.