Osorno, Rene D.,

Fundamentals in lodging operations / Rene D. Osorno and Grayfield T. Bajao. - v, 127 pages ; 26 cm.

Includes bibliographical references and index.

History of the hospitality industry ,-- Definition of history and its characteristics -- Meaning of hospitality and hospitality industry -- Various department in the hotel industry -- Hotel management structure -- Types of lodging accommodations -- Hotel management and principles -- The front office department -- The housekeeping department -- The food and beverage department -- The sales and marketing department -- The human resource department -- The accounting department -- The administrative department -- Hotel management terminologies.

9786214180684


Hospitality industry--Management.

647.94068 / Os59f