Evans, James R., <br/><br/>
Total quality management 
James R. Evans 
 - Singapore :  Cengage Learning Asia,  2013. 
 - 484 pages :  figures, tables ;  23 cm. 
<br/><br/><label>ISBN: </label>9789814441001 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>658.562  / Ev51t