TY  - BOOK
AU  - Koprowska,Juliet
TI  - Communication & interpersonal skills in social work
T2  - Transforming social work practice. 
SN  - 9781473981713
AV  - HV29.7 .K66
U1  - 361.32 23
PY  - 2020///
CY  - London
PB  - Learning Matters, a SAGE Publishing Company
KW  - Communication in social work
KW  - Interpersonal relations
KW  - Social service
KW  - Practice
N1  - Includes bibliographical references and index; Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with children and families -- Working with groups -- Working with people with additional communication needs: communicative minorities -- Working with involuntary service users -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work
ER  -