01849nam a22003615i 4500 CSPC 20250224091634.0 231201s2020 cau 000 0 eng 2020930949 9781473981713 (paperback) DLC eng rda DLC CSPC pcc HV29.7 .K66 23 361.32 K839c Koprowska, Juliet, author. Communication & interpersonal skills in social work / Juliet Koprowska. Communication and interpersonal skills in social work. 5th edition. London : Learning Matters, a SAGE Publishing Company, 2020. xvii, 229 pages ; 25 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Transforming social work practice. Includes bibliographical references and index. Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with children and families -- Working with groups -- Working with people with additional communication needs: communicative minorities -- Working with involuntary service users -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work. Communication in social work. Interpersonal relations. Social service Practice. Transforming social work practice. ddc BK 361.32 K839c CIR 2020 0 23 0 0 ddc 0 0 CSPC CSPC CIR 2023-12-01 0 CIR 361.32 K839c 2020 026513 2023-12-01 00:00:00 1-2 2023-12-01 BK 0 0 ddc 0 0 CSPC CSPC CIR 2025-02-21 1 CIR 361.32 K839c 2020 029061 2025-02-27 15:08:45 2025-02-27 2-2 2025-02-21 BK 26653 26653