Communication & interpersonal skills in social work /
Communication and interpersonal skills in social work.
Juliet Koprowska.
- 5th edition.
- xvii, 229 pages ; 25 cm.
- Transforming social work practice. .
- Transforming social work practice. .
Includes bibliographical references and index.
Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with children and families -- Working with groups -- Working with people with additional communication needs: communicative minorities -- Working with involuntary service users -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work.
9781473981713
2020930949
Communication in social work. Interpersonal relations. Social service--Practice.