Koprowska, Juliet,

Communication & interpersonal skills in social work / Communication and interpersonal skills in social work. Juliet Koprowska. - 5th edition. - xvii, 229 pages ; 25 cm. - Transforming social work practice. . - Transforming social work practice. .

Includes bibliographical references and index.

Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with children and families -- Working with groups -- Working with people with additional communication needs: communicative minorities -- Working with involuntary service users -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work.

9781473981713

2020930949


Communication in social work.
Interpersonal relations.
Social service--Practice.

HV29.7 / .K66

361.32 / K839c