TY - BOOK AU - Murphy, Herta A., AU - Peck, Charles E., TI - Effective business communications SN - 0070440808 AV - HF5721 .M85 U1 - 651.74 PY - 1980/// CY - USA PB - McGraw-Hill, Inc. KW - Commercial correspondence KW - Business communication KW - Business report writing KW - Communication in management N1 - Includes index; Background for communicating -- Major letter plans -- Specialized messages -- Reports -- Nonwritten communications ER -