TY  - BOOK
AU  - Floyd,Kory
AU  - Cardon,Peter W.
TI  - Business and professional communication: putting people first 
SN  - 9781260547955
AV  - HF5718 .F595
U1  - 658.45 23
PY  - 2020///
CY  - New York, NY
PB  - McGraw-Hill Education
KW  - Business communication
KW  - Communication in management
KW  - Communication in organizations
N1  - Includes bibliographical references and index; Communicating for professional success -- Culture, diversity, and global engagement -- Verbal and nonverbal messages -- Listening and learning -- Perspective taking -- Effective team communication -- Effective meetings -- Career communication -- Interviewing successfully -- Writing across media -- Major goals for presentations -- Planning and crafting presentations -- Finding support for your presentation goals -- Rehearsing and delivering successful presentations
ER  -