Shortell and Kaluzny's health care management :  organization, design, and behavior / 
 Health care management 
[edited by] Lawton Robert Burns, Elizabeth Howe Bradley, and Bryan Jeffrey Weiner. 
 - Seventh edition. 
 - xii, 452 pages :  illustrations ;  29 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>Part I: INTRODUCTION. 1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. -- 2. Leadership and Management: A Framework for Action. -- Part II: MICRO PERSPECTIVES. 3. Organization Design and Coordination. -- 4. Motivating People. -- 5. Teams and Team Effectiveness in Health Services Organizations. -- 6. Communication. -- 7. Power, Politics and Conflict Management. -- 8. Complexity, Learning and Innovation. -- 9. Improving Quality in Health Care Organizations. -- Part III: MACRO PERSPECTIVES. 10. Strategic Thinking and Achieving Competitive Advantage. -- 11. Managing Strategic Alliances. -- 12. Health Policy and Regulation. -- 13. Health Information Systems and Strategy. -- 14. Consumerism and Ethics. -- 15. Globalization and Health: The World is Flattening. 
<br/><br/><label>ISBN: </label>9781305951174 
<br/><br/><label>LCCN: </label>2018964616 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration.
<br/><br/><label>LC Class. No.: </label>RA393  / .H38 
<br/><br/><label>Dewey Class. No.: </label>362.1068  / Sh817