@book{25092,
	author = {Lunn, Jon R.},
	title = {Consumer and commercial collection deskbook /},
	publisher = {Institute for Business Planning,},
	year = {c1985.},
	address = {Englewood Cliffs, N.J. :},
	note = {Includes index.},
	url = {http://www.archive.org/details/consumercommerci00lunn}
}