@book{20684,
	author = {Sylvia, Claire. and Novak, William.},
	title = {A change of heart :},
	publisher = {Little, Brown,},
	year = {c1997.},
	address = {Boston :},
	edition = {1st ed.},
	url = {http://www.archive.org/details/changeofheartmem00sylv}
}