TY  - BOOK
AU  - Kerpen, Dave
AU  - Kerpen,Dave
TI  - Likeable business: why today's consumers demand more and how leaders can deliver 
SN  - 9781259074325
U1  - 658.812 
PY  - 2013///
PB  - McGraw-Hill Education Asia
KW  - Management
KW  -  Social aspects
KW  - Customer relations
KW  - Social responsibility of business
N1  - Includes Index
ER  -