Business LetterWorks.  [electronic resource]  

 - 2nd ed. 
 - Ridgefield, CT :  Round Lake Pub. Co.,  c1993. 
 - xxiv, 470 p.  ill. ;  23 cm. 
<br/><br/>Sales and Marketing: -- Advertising and public relations -- Customer relations -- Handling customer complaints -- Credit and collections -- Dealing with suppliers -- Personnel relations -- Managing your business -- Internal communications -- Community service -- Job search -- Personal letters -- Faxes -- Indexes: Index by title -- Index by subject. 
<br/><br/> Contains 400 form business letters. Book shows each letter along with helpful hints on how to use and customize each letter. Topics include sales and marketing, advertising and public relations, customer relations and complaints, credit and collection, dealing with suppliers, business management, internal communications, etc. 
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<br/><br/><label>ISBN: </label>0929543459 (bk.) 9780929543451 (bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Form letters.