@book{18505,
	author = {Dugger, Jim.},
	title = {Business letters for busy people :},
	publisher = {Career Press,},
	year = {c1993.},
	address = {Hawthorne, NJ :},
	edition = {2nd ed.},
	note = {Includes index.},
	url = {http://www.archive.org/details/businesslettersf00dugg}
}