Parsons, Shane, <br/><br/>
Quality management for organizational excellence / 
Shane Parsons. 
 - viii, 193 pages :  color illustrations ;  25 cm. 
<br/><br/>Includes bibliographical references and index.  
<br/><br/>Understanding quality management -- Quality management standards -- Quality control and assurance -- Quality function deployment -- Quality management systems -- Benchmarking: a comprehensive study -- Total quality management. 
<br/><br/><label>ISBN: </label>9781632409843 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality control.<br/>Organizational effectiveness.<br/>Management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .Q35 2020 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / P251q