Armstrong, Guy creator Director Innovision Media Concepts creator Innovision Media Concepts text xxu Lansing, Mich Innovision Media Concepts 2005 monographic eng

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1 videodisc (approximately 25 minutes) : sound, colored ; 4 3/4 in. "Reservation sales are the lifeblood of your hotel, where even a modest increase in your conversion rate can mean thousands of dollars each week in additional revenue and profit. Whether you're a small, mid-market, or upscale hotel, Building profits through reservation sales will teach your front desk, reservations, and sales staff the key skills they need to consistently turn inquiry calls into reservations."--Container. written and directed by Guy Armstrong. "Sunrise basic training." Hotel front desk personnel Hotels Employees Customer relations Selling 647.94 Ar576b 220316 20230512223854.0