TY  - BOOK
AU  - Sharma,Sanjeev
TI  - Basics of front office operations
SN  - 9789352690305
U1  - 647.94068 
PY  - 2018///
CY  - New Delhi, India
PB  - Random Publications
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes bibliographical references and index.; Front office receptionist -- Sources of operational risk management -- Operations in hotel management -- Electronic security management system in hotel industry -- Hospitality service package for rooms -- Coordination with front office -- Operations management in hospitality industry.
ER  -