Sharma, Sanjeev, <br/><br/>
Basics of front office operations / 
Sanjeev Sharma. 
 - viii, 291 pages :  25 cm. 
<br/><br/>Includes bibliographical references and index.  
<br/><br/>Front office receptionist -- Sources of operational risk management -- Operations in hotel management -- Electronic security management system in hotel industry -- Hospitality service package for rooms -- Coordination with front office -- Operations management in hospitality industry.  
<br/><br/><label>ISBN: </label>9789352690305 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>Dewey Class. No.: </label>647.94068  / Sh233b