TY  - BOOK
AU  - Kiran, D.R.,
TI  - Total quality management: key concepts and case
SN  - 9780128110355
U1  - 658.562 
PY  - 2017///
CY  - United States
PB  - Elsevier
KW  - Total quality management
KW  - Quality control
KW  - Standards
KW  - Project management
KW  - Textbooks
N1  - Includes index; Includes bibliography pages (529-531)
ER  -