Basic knowledge of housekeeping.

Includes bibliographical references and index.

Overview of housekeeping -- Cleaning agents and equipments -- Cleaning methods -- Cleaning guest rooms -- Laundry work -- Linen room -- Public area cleaning -- Pest control and eradication.

"The hospitality and tourism industry is a vast and growing industry that is crucial for many economies around the world. The industry includes hotels, resorts, restaurants, airlines, cruises, and many other businesses that cater to travelers and tourists. One of the key components of this industry is housekeeping, which plays a crucial role in maintaining the cleanliness and overall ambiance of these establishments. Housekeeping involves a wide range of tasks, including cleaning rooms, changing bed sheets, replenishing supplies, and ensuring that the establishment is in the best possible state of cleanliness. The role of housekeeping staff is critical to the success of any hotel or resort, as they are responsible for providing guests with a comfortable and pleasant stay. Hence, it is essential to maintain the highest standards of cleanliness and comfort to attract and retain customers. The hospitality and tourism industry is expected to grow exponentially in the coming years, and as a result, there will be a higher demand for qualified and trained housekeeping staff. Therefore, the quality of education in the field of hospitality and tourism is essential to meet the growing demands of the industry.
This book offers theoretical and practical knowledge related to housekeeping in the hospitality and tourism industry. The book covers various tasks that individuals working in housekeeping would be responsible for, such as cleaning rooms, laundering towels and sheets, emptying trash, bed making, and cleaning windows. The book also emphasizes that individuals working in housekeeping should possess knowledge in gardening, quality control, laundry operations, cost control, and guest relations. Furthermore, the book covers specific skills related to laundry such as proper washing, separating laundry, drying, and ironing. It also teaches readers how to manage time and provide basic child-care. After reading the book, individuals will be fully equipped to work in a busy housekeeping environment, having gained knowledge and practical skills in various areas of housekeeping"-- Back cover.