Housekeeping operations / Daniel Legler.

Includes bibliographical references and index.

The housekeeping profession and the principles of management -- Planning, organizing, and staffing the new organization -- Material and operational planning -- Directing and controlling ongoing housekeeping operation -- Swimming pool operation and management -- Housekeeping in other venues -- Laundry operations -- Preventive and breakdown maintenance operations.

"Hotels and establishments providing accommodation strive to offer their customers clean, attractive, comfortable, and welcoming surroundings that give them value for their money. The importance of cleanliness in the hospitality industry cannot be underestimated; it speaks louder than any level of service, friendliness, or glamour. When a guest walks into a spotless room that is tidy and strategically arranged, they experience a sensation like no other. Both management and guests consider maintaining cleanliness and order as essential for hotels to command fair prices and earn repeat business. According to a survey conducted, 63% of travelers rated cleanliness and appearance as their top priority when choosing hotels. It is evident how crucial it is for the housekeeping department to take pride in keeping the hotel clean and comfortable so that guests feel at home during their stay. Housekeeping serves as the backbone of the accommodation sector because its main goal is to provide an environment that is clean, comfortable, safe, and aesthetically pleasing. Operating as one of the essential departments within a hotel establishment, housekeeping takes responsibility for maintaining cleanliness levels in rooms, public areas, back areas as well as surrounding spaces. Perhaps what sets this aspect apart is recognizing that aside from accommodations alone; various services contribute significantly towards earning revenues such as food sales along with minor services such as laundry facilities or health clubs provided byhotels. Contributing greatly to a property's overall reputation lies within good housekeeping practices which operate on an around-the-clock basis all year round. Scientifically managing housekeeping necessitates employing effective cleaning materials with appropriate procedures while paying meticulous attention towards purchasing suitable linen supplies along with frequent maintenance checks of decorative area sunder the jurisdiction of housekeeping department among several other responsibilities covered under organization supervision protocols. Apart from hotels themselves witnessing firsthand benefits resulting from superior housekeeping endeavors; hospitals, corporate buildings airports airlines cruisers banks shopping arcades all express favoritism toward outsourced contract housekeepers indicating tremendous potential growth prospects awaiting the housekeeping service sector. The demand for professional housekeeping services continues to soar with every passing day signifying a lucrative business venture that modern entrepreneurs intend on capitalizing upon. The book "Housekeeping Operations 2nd edition" is structured into eight chapters, each providing a unique focus on different aspects of the housekeeping profession and its administration"-- Back cover.