Assessing the information and communication technology proficiency level : basis for a digital skills development plan / John Christian L. Niñofranco, Ninia C. Niñofranco, Julius V. Nobleza, and Andrea A. Noel.
Material type:
TextPublication details: Buhi, Camarines Sur : Camarines Sur Polytechnic Colleges, 2025. Description: 121 leavesContent type: - text
- unmediated
- volume
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CAMPUS CSPC | Undergraduate Thesis Section | UTH BSOA N623a 2025 (Browse shelf(Opens below)) | 1-1 | Not for loan | 00292UM-BUH |
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Undergraduate Thesis (BSOA)- Office Administration. Camarines Sur Polytechnic Colleges, 2025.
Includes bibliographical references.
This study examines the Information and Communication Technology (ICT) proficiency level of students enrolled in the Bachelor of Science in Office Administration (BSOA) and Bachelor of Early Childhood Education (BECEd) programs at Camarines Sur Polytechnic Colleges (CSPC)-Buhi Campus. As digital tools and online platforms become increasingly integrated into academic and professional environments, assessing students' ICT readiness has become essential for strengthening digital literacy and ensuring workforce preparedness. Using a descriptive research design, the study collected data from 105 students through validated survey questionnaires, supported by interviews and document analysis. Descriptive statistics were used to measure proficiency in basic computer operations, internet navigation, productivity software, information literacy, and troubleshooting, while inferential tests determined variations based on demographic profiles. Findings reveal that students possess moderate ICT proficiency, with stronger skills in document creation, file management, and online communication. However, lower proficiency was noted in advance spreadsheet functions, technical troubleshooting, and evaluating online information credibility. Results also indicate that access to ICT tools varies significantly, as most students rely heavily on smartphones and mobile data, which affects their ability to perform tasks requiring more advanced devices. Challenges such as unstable internet connection, limited device availability, and insufficient program-specific ICT training were also identified. The findings may guide CSPC administrators in refining ICT training initiatives that align with the evolving digital demands of educational and professional settings.
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