Operational risk management : a complete guide for banking and fintech / Philippa Girling.

Includes index.

Definition and drivers of operational risk -- The regulatory push -- The operational risk framework -- Operational risk governance -- Culture and awareness -- Policies and procedures -- Internal operational risk event loss data -- External loss data -- Key risk indicators -- Risk and control self-assessments -- Scenario analysis -- Capital modeling -- Reporting -- Risk appetite -- Reputational risk and operational risk -- Operational risk and convergence -- Best practices in related risk management activities -- Case studies.

"Today, chief risk officers are finding themselves facing the daunting task of providing assurances to senior management and to board members that operational risks are being effectively managed and mitigated. Traditional market and credit risk approaches offer only partial effectiveness in the operational risk field, and this book explores the unique qualitative aspects of operational risk manage-ment. This book also provides insight into some of the (often noto-rious) operational risk events that have occurred in the past 10 years, with analysis of the JPMorgan Whale event, the Archegos Credit Suisse event, the UBS and Société Générale unauthorized trading scandals, the reputational risk events related to LIBOR and the recent Australian Banking scandals, the Knight Capital technology misstep and the management of operational risk at the Olympics. The Covid-19 Pandemic's impact on operational risk losses is also explored, along with the effectiveness of preparations for that event."-- Provided by publisher.