The digitalization of the 21st century supply chain / Stuart M. Rosenberg.

Includes bibliographical references and index.

Part 1. Lean and supply chain management principles -- Introduction to lean and supply chain principles -- Just-in-time -- Value stream mapping -- Kaizen -- The 5S -- The 5 whys -- Part 2. Digitalization of supply chain procurement -- The reinvention of procurement -- The transformation of procurement into a global force -- Procurement and digitalization -- Saving procurement form itself -- Procurement and sustainability -- Procurement solutions in the digital age -- Part 3. Supply chain logistics -- What is logistics? -- Logistics in the 21st century -- Physical and digital supply chains are merging -- 21st-centruy digital logistical solutions -- Part 4. Inventory management in the age of digital automation -- How AI solves the riddle of inventory management -- How big data is changing inventory management -- Misconceptions on managing inventory in a digital-driven world -- Best practices in inventory management in the digital age -- Part 5. Supply chain warehousing in the 21st century -- The 20th-centruy warehouse in passé -- The warehouse in the 21st century: how to keep up with distribution center automation and digitalization -- The five steps to a 21st-century warehouse -- Part 6. Supply chain and the new demand planning -- Ten critical differences between the centuries in demand planning -- Demand planning needs to incorporate more than ... -- 21sr-century leadership versus 20th-century leadership -- Part 7. Supply chain in the age of customer service -- Contemplating on the history of customer service -- Customer service re-invented for the 21st century -- How will customer service be reinvented for the digital age? -- Improving customer service in the age of e-commerce -- Customer-focus innovation -- Customer-first culture and alignment -- Navigating the internal politics of change -- Part 8. Supply chain and predictive analysis -- Looking into the future: predictive analytics and supply chain -- Predictive analytics and manufacturing -- Predictive analytics and the transportation management system -- Transportation in the age of artificial intelligence -- The final-mile delivery -- Predictive analytics and mainstream business tools -- Using predictive analytics to drive sales and customer service -- Part 9. The human factors in supply chain digitalization -- Are human jobs at risk with supply chain automation? -- Human factor engineering in supply chain automation -- But, will we still need people? -- What impact will automation have upon warehouse workers? -- The role of human factors on the future of manufacturing.

"The goal of the book is to gain a clear picture of the current status and future challenges with regard to the digitalization of the supply chain - from the perspective of the suppliers, the manufacturers and the customers. They were the target groups of the book. Digitization has touched upon all aspects of businesses, including supply chains. Technologies such as RFID, GPS, and sensors have enabled organizations to transform their existing hybrid (combination of paper-based and IT-supported processes) supply chain structures into more flexible, open, agile, and collaborative digital models. Unlike hybrid supply chain models, which have resulted in rigid organizational structures, unobtainable data, and disjointed relationships with partners, digital supply chains enable business process automation, organizational flexibility, and digital management of corporate assets. In order to reap maximum benefits from digital supply chain models, it is important that companies internalize it as an integral part of the overall business model and organizational structure. Localized disconnected projects, and silo based operations pose a serious threat to competitiveness in an increasingly digital world. These technologies discussed in this text - artificial intelligence, 3D printing, Internet of Things, etc, - are beginning to come together to help digitize, automate, integrate and improve the global supply chains. It's certainly an exciting and challenging time for both new supply chain professionals and long time supply chain professionals"-- Provided by publisher.