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Fundamentals of quality control and improvement / edited by Patricia Thompson and Wilson Clark.

Contributor(s): Material type: TextTextPublisher: New York, NY : Delve Publishing, 2015Description: xi, 210 pages ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781680950281
Subject(s): DDC classification:
  • 658.4013 F962
LOC classification:
  • TS156
Contents:
Case study on improving quality management of W company's new product development project -- Statistical analysis of process monitoring data for software process improvement and its application -- Quality enhancement of corporate management systems: an overview of best management practices -- Service quality dimensions in the banking industry and its effect on customer satisfaction -- The strategic approach of total quality and their effects on the public organization -- Quality function deployment in continuous improvement -- ISO 14001: motivations and benefits in the Italian metal industry The criticality of quality management in building corporate resilience -- Organizational service orientation as a quality predicator in services.
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Holdings
Item type Current library Shelving location Call number Copy number Status Date due Barcode
Books Books Main Library Circulation Section CIR 658.4013 F962 2015 (Browse shelf(Opens below)) 1-1 Available 029571

Includes bibliographical references and index.

Case study on improving quality management of W company's new product development project -- Statistical analysis of process monitoring data for software process improvement and its application -- Quality enhancement of corporate management systems: an overview of best management practices -- Service quality dimensions in the banking industry and its effect on customer satisfaction -- The strategic approach of total quality and their effects on the public organization -- Quality function deployment in continuous improvement -- ISO 14001: motivations and benefits in the Italian metal industry The criticality of quality management in building corporate resilience -- Organizational service orientation as a quality predicator in services.

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