Knowledge management : theory in practice / Peter Massingham.

Includes bibliographical references and index.

Managing knowledge -- Knowledge -- Knowledge management -- Measuring the performance of knowledge management -- The value of knowledge -- Knowledge management in practice -- Knowledge strategy -- Measuring and managing knowledge loss -- Using knowledge -- Organizational learning and the learning organization -- Knowledge sharing -- Knowledge management perspectives -- Productivity -- Organizational systems -- International business management -- What next for knowledge management.

"An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.
Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it′s success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.
Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts." -- Amazon