Management : a practical introduction / Angelo Kinicki and Denise Breaux Soignet.

Includes bibliographical references and index.

The exceptional manager: what you do, how you do it -- Management theory: essential background for the successful manager -- The manager's changing work environment and ethical responsibilities: doing the right thing -- Global management: managing across borders -- Planning: the foundation of successful management -- Strategic management: how exceptional managers realize a grand design -- Individual and group decision making: how managers make things happen -- Organizational culture and structure: drivers of strategic implementation -- Human resource management: getting the right people for managerial success -- Organizational change and innovation: lifelong challenges for the exceptional manager -- Managing individual differences and behavior: supervising people as people -- Motivating employees: achieving superior performance in the workplace -- Groups and teams: increasing cooperation, reducing conflict -- Power, influence, and leadership: from becoming a manager to becoming a leader -- Interpersonal and organizational communication: mastering the exchange of information -- Control systems and quality management: techniques for enhancing organizational effectiveness.