Illustrated handbook of operations management

Includes bibliographical references and index.

Overview of operations management -- Hr management -- Production management -- Operations strategy -- Operations scheduling -- Project management -- Supply chain management.

Operations management has had to evolve to address the global economy and its expanding manufacturing and service competitiveness. Operations management plays a vital role to run any project successfully. This leads to the formalization of such OM sub-disciplines such as product design, production scheduling, inventory control, capacity planning, and quality management. Operations management involves taking care of all of these individual steps. The manager of operations may also take measures to institute cost control procedures or to improve system efficiency using systems analysis. Techniques such as total quality management, which involve focusing on ensuring quality at each step of the production process, are used in order to successfully manage such large and complex processes.