Service operations management / Jonah C. Pardillo.

By:

Pardillo, Jonah C [author. ]

Material type: Text

TextPublisher: Oakville, Ontario : Society Publishing, 2020Description: xvi, 209 pages : illustrations ; 23 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781774072899

Subject(s):

DDC classification:

658.812 P214s

LOC classification:

HF5415.5

Contents:

An introduction to service operations management -- Customer experiences and satisfaction -- Service process improvement -- Networking and technology -- Performance management in service operations -- Strategic changes and its management -- Innovations and service development -- Supply chain management and service operations management.

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Barcode
Books	Main Library-Nabua	Circulation Section	CIR 658.812 P214s 2020 (Browse shelf(Opens below))	1-3	Available	025732
Books	Main Library-Nabua	Circulation Section	CIR 658.812 P214s 2020 (Browse shelf(Opens below))	2-3	Available	026121
Books	Main Library-Nabua	Circulation Section	CIR 658.812 P214s 2020 (Browse shelf(Opens below))	3-3	Available	026630

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Previous	CIR 658.812 M896c 2014 Customer relationship management : a strategic approach to marketing /	CIR 658.812 P214s 2020 Service operations management /	CIR 658.812 P214s 2020 Service operations management /	CIR 658.812 P214s 2020 Service operations management /	CIR 658.812 Si643c 2023 Customer relationship management /	CIR 658.812 T413 2019 3G handy guide interact with customers/	CIR 658.8120285 W783m 2011 Microsoft dynamics CRM 2011 : administration bible/	Next

Includes bibliographical references and index.

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