Normal view MARC view ISBD view

Front line to bottom line : revenue strategies for lodging employees / directed by Guy Armstrong.

By:

Material type: Text

TextPublication details: USA : Innovision Media Concepts, 2005.Description: 1 videodisc (ca. 25 min.) : sd., col. ; 4 3/4 inContent type:

rdacontent

Media type:

rdamedia

Carrier type:

rdacarrier

Subject(s):

DDC classification:

647.94 Ar576f

Summary: Employees want to be part of a successful operation -- a winning team. A financially successful business is simply a better place to work, with more resources available for its employees and a positive environment for managers, co-workers, and customers. Front Line to Bottom Line: Revenue Management Strategies for Lodging Employees introduces all of your employees to the important roles they play in generating revenue for your property. Housekeeping, laundry and maintenance staff discover how their consistent quality efforts can ensure satisfied guests and build repeat business. Guest service agents gain insights into simple sales strategies and learn how to effectively track and manage available rooms to maximize sales. All employees will better understand how cooperative communication impacts the bottom line.

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Audio-Visual Materials	Main Library	Audio Visual Materials	AVM 647.94 Ar576f 2005 (Browse shelf(Opens below))	1-1	Available		000048AV

Browsing Main Library shelves, Shelving location: Audio Visual Materials Close shelf browser (Hides shelf browser)

Previous			No cover image available	No cover image available	No cover image available	No cover image available		Next
Previous	AVM 646.7008 M583a 2006 Are you ready to live on your own? /	AVM 646.77 N335t 2008 Teen safety : dating & relationships : knowledge is the key to keeping you safe /	AVM 647.94 Ar576b 2005 Building profits through reservation sales /	AVM 647.94 Ar576f 2005 Front line to bottom line : revenue strategies for lodging employees /	AVM 647.94 F825 2005 Four walls marketing : a blueprint to more effective sales and marketing.	AVM 647.94068 F588 2006 Fix quick : hotel repairs & maintenance /	AVM 647.95023 N335c 2007 Confessions of chefs and restaurateur /	Next

Employees want to be part of a successful operation -- a winning team. A financially successful business is simply a better place to work, with more resources available for its employees and a positive environment for managers, co-workers, and customers. Front Line to Bottom Line: Revenue Management Strategies for Lodging Employees introduces all of your employees to the important roles they play in generating revenue for your property. Housekeeping, laundry and maintenance staff discover how their consistent quality efforts can ensure satisfied guests and build repeat business. Guest service agents gain insights into simple sales strategies and learn how to effectively track and manage available rooms to maximize sales. All employees will better understand how cooperative communication impacts the bottom line.

There are no comments on this title.

to post a comment.