Reference and information services : an introduction / Kay Ann Cassell and Uma Hiremath.
Material type: TextPublication details: Chicago : ALA Neal-Schuman, 2018.Edition: Fourth editionDescription: xv, 484 pages : 26 cmContent type:- text
- unmediated
- volume
- 9780838915684
- 025.52 C272r
- Z711 C355
Item type | Current library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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Books | Main Library-Nabua | Circulation Section | CIR 025.52 C272r 2018 (Browse shelf(Opens below)) | 1-1 | Available | 024497 |
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CIR 025.502854 W168u 2012 Using mobile technology to deliver library services : a handbook / | CIR 025.502854 W168u 2012 Using mobile technology to deliver library services : a handbook / | CIR 025.52 C272m 2017 Managing reference today new models and best practices/ | CIR 025.52 C272r 2018 Reference and information services : an introduction / | CIR 025.52 H79r 2020 Re-emergence of reference materials in libraries / | CIR 025.52 R259 2020 Reference and information services : an introduction / | CIR 025.52 R259 2020 Reference services in library science / |
Includes indexes.
Includes bibliographical references
Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries, concordances, and manuals -- Answering questions about events and issues, past and present : databases (and indexes) -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about government and related issues : government information sources -- When and how to use the internet as a reference tool -- Readers' advisory services / Cindy Orr -- Reference services for children and young adults / Sujin Huggins -- Information literacy in the reference department -- Ethics in reference / Diana J. Floegel -- Selecting and evaluating reference materials -- Reference as programming -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.
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