Case studies in needs assessment / edited by Darlene F. Russ-Eft and Catherine M. Sleezer.

Includes bibliographical references.

Introduction -- Transitioning from traditional to digital: a knowledge and skills needs assessment for a community orchestra context -- A needs assessment of online core courses for student learning in higher education -- A needs assessment for a Professional Association's Certificate Program -- A public legal education and information strategy: advancing cybersecurity and counterterrorism processes -- Paws-A-Tive Pals: Assessing the needs of a therapy dog organization -- Small business enrichment training needs assessment -- Enterprise-wide job task analysis in a large organization -- Assessing needs for a PhD study program in Human Resource Development and Organization Development: a case study focused on quality development in an outcome-based education approach -- Comprehensive needs assessment and asset/capacity building: the case of the Westington Schools -- A strategic multiyear needs assessment: leadership development for a global firm -- Needs assessment in rural communities -- Assessing needs of a community college: a mixed methods case study -- Needs assessment for employee empowerment in a large multinational: a case study -- Diverse students'needs assessment case study -- Spending other people's money responsibly and strategically: using needs assessment in philanthropy -- Case study of a Total Rewards Association's Needs Assessment -- Needs assessment at FMP consulting -- Readiness for integrating behavioral health and primary care: application of the R=MC² framework -- Faculty and student perceptions of university course evaluations -- Orchid candy company.

Case Studies in Needs Assessment offers insights about the practice of needs assessment in dynamic, real-world organizations and communities. This book invites both novice and seasoned analysts to look over the shoulders of practitioners, to examine needs assessment practice in action, to grasp the real-world issues that arise, and to understand a variety of needs assessment strategies and challenges. Each case in this book examines the implementation of needs assessment in a specific situation, bridging needs assessment theories and actual practice. The book is organized around five major approaches: knowledge and skill assessment, job and task analysis, competency assessment, strategic needs assessment, and complex needs assessment. The last chapter summarizes lessons learned from all the case studies: it describes the insights and tricks of the trade that Darlene Russ-Eft and Catherine Sleezer gained from commissioning and reviewing these cases.