MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02482nam a2200301 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CSPC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260908031122.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260908s2025 maua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781284265231 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CSPC |
| Language of cataloging |
eng |
| Transcribing agency |
CSPC |
| Description conventions |
rda |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
RA971.35 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
23 |
| Classification number |
362.1068 |
| Item number |
El597u |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ellison, Rachel, |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Umiker's Management skills for the new health care supervisor / |
| Statement of responsibility, etc. |
Rachel Ellison. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Eight edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Burlington, Massachusetts : |
| Name of producer, publisher, distributor, manufacturer |
Jones & Bartlett Learning, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2025. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xviii, 440 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
23 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1: fundamentals for the supervisor -- Do you really want to be a supervisor? -- Customer service -- Basic management functions -- Reengineering mergers, and the supervisors -- Position description and performance standards -- Policies and policy making -- The supervisor's legal environment -- Employee recruitment -- Interviewing and employee selection -- Orientation and training of new employees -- Team leadership -- Safety and workplace violence -- Part 2: leading people -- leaders and managers -- Coaching and counseling -- Motivation, reward, and recognition -- Performance feedback -- Discipling: correction of behavior -- Cultural diversity: managing the changing workforce -- Conflict and confrontation -- Employees with problems -- Ethics in the workplace -- Managing difficulty employees -- Complaints, grievances, and appeals -- Employee retention -- Privacy and confidentiality employees and customers -- Part 3: healthcare cost control -- Budgets and cost control -- Part 4: developing employees -- Change as a way of life -- Delegation and empowerment -- Part 5: special supervisory skills -- Spoken communication -- Written communication -- Holding effective meetings -- Decision-making and problem solving -- Time management -- Part 6: the supervisor's continuing development -- Coping with stress and burnout -- The supervisor's future. |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Health facility administrators. |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Health facility administrators |
| General subdivision |
methods. |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Personnel management |
| General subdivision |
methods. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Suppress in OPAC |
No |
| Koha item type |
Books |
| Edition |
23 |
| Classification part |
362.1068 |
| Item part |
El597u |
| Call number prefix |
CIR |
| Call number suffix |
2025 |