Navigating the transaction number distribution system at the cashier office in a public higher education institution (HEI) in Camarines Sur / (Record no. 32964)

MARC details
000 -LEADER
fixed length control field 02936nam a2200301 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field CSPC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260817163455.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260817s2025 ph a b 000 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency CSPC
Language of cataloging eng
Transcribing agency CSPC
Description conventions rda
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) UTH BPA R774n 2025
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Ronterazo, Kyla L.,
Relator term author.
245 10 - TITLE STATEMENT
Title Navigating the transaction number distribution system at the cashier office in a public higher education institution (HEI) in Camarines Sur /
Statement of responsibility, etc. Kyla L. Ronterazo, Mark James A. Lordan, and Lydia P. Bustarga.
300 ## - PHYSICAL DESCRIPTION
Extent 130 leaves.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate Theses (BPA) - Public Administration.
Name of granting institution Camarines Sur Polytechnic Colleges, 2025
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographic references.
520 3# - SUMMARY, ETC.
Summary, etc. Transaction numbers are needed by students to access important services at the Cashier’s Office of public higher education institutions (public HEIs). Despite their importance, students often face difficulties getting these numbers. This study explored the experiences of undergraduate students in obtaining transaction numbers at a public HEI in Camarines Sur. The aim was to identify common problems in the current distribution system. In-depth interviews were conducted with students who had direct experience with the transaction number process. Using Braun and Clarke's thematic approach, the findings showed repeated issues such as long waiting lines, unclear or inconsistent procedures, limited number of available slots, and poor communication between staff and students. These concerns pointed to weaknesses in how the process was managed. Respondents of the study described the transaction number distribution as disorganized and confusing. Procedures were not consistent and had often changed depending on the officer-in-charge. Disorganized communication was present since students were often unsure about what to expect or what steps to take. Although the main goal was to understand student experiences, many also shared the effects of these problems, including stress, wasted time, and disrupted daily activities. Based on these findings, the study recommends the creation and proper observance of a Citizen’s Charter focused on the transaction number distribution process in the Cashier's Office. Setting clear rules and making sure they are followed may help improve the system. This would support a more student-centered and efficient administrative service in public HEIs in transaction number distribution.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Lordan, Mark James A.,
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bustarga, Lydia P.,
Relator term author.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Magistrado, Jeffrey B.,
Relator term adviser.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Padrigon, Julyven Marta Fridas M.,
Relator term chair, panelist.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Arellano, Andrew,
Relator term panelist.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Barcinilla, Ejay F.,
Relator term panelist.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Suppress in OPAC No
Koha item type Unpublished Materials
Classification part R774n
Item part BPA
Call number prefix UTH
Call number suffix 2025
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main Library Main Library Undergraduate Thesis Section 08/17/2026   UTH BPA R774n 2025 007426UM 08/17/2026 1-1 08/17/2026 Unpublished Materials