MARC details
| 000 -LEADER |
|---|
| fixed length control field |
04345cam a2200421 i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
20898351 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CSPC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260805101245.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
190321s2020 enk ob 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2019013703 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781138338883 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
20898351 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
DLC |
| Modifying agency |
DLC |
| -- |
CSPC |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 10 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX911.3.P4 |
| Item number |
.B64 2020 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
23 |
| Classification number |
647.940683 |
| Item number |
B633h |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Boella, Michael J., |
| Relator term |
author. |
| 240 10 - UNIFORM TITLE |
|---|
| Uniform title |
Human resources management in the hospitality industry |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Human resource management in the hospitality industry : |
| Remainder of title |
a guide to best practice / |
| Statement of responsibility, etc. |
Michael J. Boella and Steven Goss-Turner . |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
10th edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Abingdon, Oxon ; |
| -- |
New York, NY : |
| Name of producer, publisher, distributor, manufacturer |
Routledge, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2020. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiii, 550 pages ; |
| Dimensions |
24 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| Content type code |
txt |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| Media type code |
n |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| Carrier type code |
nc |
| 500 ## - GENERAL NOTE |
|---|
| General note |
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005, from an earlier work by Vincent H. Eade. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1: The hospitality industry HRM context -- Background to the industry's workforce -- The human resource management (HRM) concept -- Organizational culture -- Part 2: Effectively resourcing the hospitality organization -- Modern labour markets -- Job design -- Recruitment -- Employer branding -- Selection -- Appointment and introduction -- Part 3: Developing the human resource -- Performance management and appraisal -- Training -- Management development: talent management -- Emotions and well-being at work -- Part 4: Rewards and remuneration -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Part 5: the employment relationship -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Digital human resource management -- Productivity -- Part 6: HRM and hospitality: contemporary issues -- Organizing human resources -- Managing hospitality people -- Managing in the international context -- HRM and multi-site hospitality operations -- Customer care and service quality -- Business ethics -- Career paths in hospitality. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- |
| Assigning source |
Provided by publisher. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Description based on print version record and CIP data provided by publisher. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Personnel management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Goss-Turner, Steven, |
| Relator term |
author. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Print version: |
| Main entry heading |
Boella, M. J. (Michael John) author. |
| Title |
Human resource management for the hospitality industry |
| Edition |
Tenth edition. |
| Place, publisher, and date of publication |
Abingdon, Oxon : Routledge, 2019 |
| International Standard Book Number |
9781138338876 |
| Record control number |
(DLC) 2019012764 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
origcop |
| d |
1 |
| e |
ecip |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Suppress in OPAC |
No |
| Koha item type |
Books |
| Classification part |
647.940683 |
| Item part |
B633h |
| Call number prefix |
GRD |
| Call number suffix |
2020 |
| Edition |
23 |