MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02708nam a2200301 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CSPC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260506145750.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260504s2024 nyua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781984689078 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CSPC |
| Language of cataloging |
eng |
| Transcribing agency |
CSPC |
| Description conventions |
rda |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX911.3.P4 |
| Item number |
.T735 2024 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.90683 |
| Item number |
T683l |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Trallero, Jan, |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Leadership and team development in hospitality service / |
| Statement of responsibility, etc. |
Jan Trallero. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
New York : |
| Name of producer, publisher, distributor, manufacturer |
3G E-Learning, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2024. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 310 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
25 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Leadership in hospitality services -- Interpersonal communication skills -- Diversity, and inclusion leadership -- Leadership style and ethics -- Team development and team leadership -- Understanding group dynamics -- Performance management and feedback. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"The importance of strong leadership qualities in managers cannot be emphasized enough in the hospitality industry today. The economic decline has upgraded hotels to a luxury, and talented leaders can draw people in. Unarguably, the leadership capabilities of managers can either thrive or falter a business. Leadership in hospitality aims to transcend guests' expectations, thereby promoting their satisfaction. Business leaders generally believe that exceptional customer service serves as the essential element for achieving guest contentment and generating repeat business.<br/>The significance of building efficient teams has grown in the hospitality industry. The performance of tasks within this fast-paced environment greatly depends on well-organized teams. Emphasizing the significance of exceptional team building, recent hospitality landscape shifts have underlined the importance of this factor.<br/>Organized within this updated edition's framework, a thorough organization spans seven chapters. This book intricately explores the intersection of supervision and leadership within the tourism and hospitality sphere. The contemporary hospitality sector highlights the importance of team building, underscoring its enhanced relevance. The book delves into the various forms of teams and elucidates on the underlying logic supporting the critical role of team building within the hospitality industry"-- Back cover. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Personnel management. |
| 710 1# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
3G E-Learning. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Suppress in OPAC |
No |
| Koha item type |
Books |
| Classification part |
647.90683 |
| Item part |
T683l |
| Call number prefix |
CIR |
| Call number suffix |
2024 |
| Edition |
23 |
