Learning Resource and Development

General management skills for hotel managers. (Record no. 32488)

MARC details
000 -LEADER
fixed length control field 05110nam a2200301 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field CSPC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260506164827.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260430s2023 nyua b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781984680020
040 ## - CATALOGING SOURCE
Original cataloging agency CSPC
Language of cataloging eng
Transcribing agency CSPC
Description conventions rda
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TX911.3.M27
Item number .G464 2023
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94068
Item number G286
245 00 - TITLE STATEMENT
Title General management skills for hotel managers.
250 ## - EDITION STATEMENT
Edition statement 3rd edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York :
Name of producer, publisher, distributor, manufacturer 3G E-Learning,
Date of production, publication, distribution, manufacture, or copyright notice 2023.
300 ## - PHYSICAL DESCRIPTION
Extent x, 186 pages :
Other physical details illustrations ;
Dimensions 25 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note General management skills hotel managers -- Introduction -- Know everything about hotel industry -- General management skills for hotel managers -- Types of hotel manager -- How to become a hotel manager -- Skills needed to become hotel manager -- Hotel manager: entry requirements -- Path to becoming a hotel general manager -- How much money does a hotel manager get paid? -- Qualifications required for hotel management -- Perfect hotel revenue manager -- Tips to be a successful hotel manager -- The best hotel general manager we ever met -- Career in hotel management -- Hotel management: jo prospects and career options -- Career options for hotel management students -- Qualities of a hotel general manager -- Job skills hospitality employers want to see -- Hotel operation-food and beverage division -- The departments of hotel organization -- Traits that make up exceptional hospitality leaders -- Hotel manager: salary and conditions -- Motivating your staff to provide outstanding service.
520 ## - SUMMARY, ETC.
Summary, etc. "Each industry and sector has different ways of functioning and working and one needs to have the requisite know-how to fit into them. The skills that an individual possesses help figure out where one can easily be absorbed. Certain skills are quintessential to work within the hospitality industry. The hospitality industry is a service industry that has encompasses many different branches of business including lodging, restaurants, cruises, theme parks and others segments related to tourism, Many of the different branches are interrelated and directly influence each other. The success or failure of one branch directly influences the success or failure of another. The hospitality industry offers a diversity of jobs with varying skill levels. Regardless of the specific job, the industry employees can often be described as "experience makers," or breakers, for that matter. These "experience makers make up the crux of the jobs associated with the hospitality industry. Specifically speaking of hotels, whether it's the front desk agent that welcomes the guests, the bellman that takes them to the room, the restaurant server that waits on them at dinner or the spa therapist that gives the massage, the success of a specific hotel relies on the ability for these employees to meet and exceed service expectations.<br/>With the design, introduction and control of a special program of quality improvement of hotel services, hotel management can have a positive impact on increasing satisfaction of customers and human resources, increasing competitiveness and market power of the hotel, the rationalization of operating costs and enhance the reputation and value of the hotel on the demanding tourist market. Creative problem-solving and a thorough knowledge of local resources and attractions are important as well.<br/>This 3rd edition of guide is thoroughly revised and new topics are added in this edition. This guide delves the skills that a manager should possess to run hotels, motels and other lodgings to make sure that all staff does everything. It contains information how to become a hotel manager and roles and responsibilities and general guidelines. Hotel managers can make a guest's stay pleasant and comfortable, while making sure that the hotel is profitable and efficient. Hotel managers coordinate cleaning staff, the front desk operations, grounds and facilities maintenance, and where applicable, make sure the indoor water slide is super-fun. This guide gives students the industry know-how and the skills needed to thrive in all aspects of the field. This guide provides a general overview of hospitality management. It covers the growth and development, organization and structure, and all of the functional areas of the hospitality industry, including travel and tourism, lodging, food services, and recreation. Included are an explanation of both the management and operational functions of hospitality operations, a discussion of the personal and professional demands of hospitality management, examination of managing human resources, and an exploration of the future of the industry"-- Back cover.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry
Form subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Form subdivision Hotel management.
710 1# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element 3G E-Learning.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Suppress in OPAC No
Koha item type Books
Classification part 647.94068
Item part G286
Call number prefix CIR
Call number suffix 2023
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main Library Main Library Circulation Section 05/04/2026   CIR 647.94068 G286 2023 031642 05/04/2026 1-1 05/04/2026 Books